Eager to commence your process?
We feel the same way!
Please feel comfortable mailing us your confidential documents.
Find information on our mailing practices, our providers, and warranties.
Remember to DOWNLOAD, PRINT AND SEND our COVER LETTER together with your documents. This helps us identify your case.
Where are your mailing us from?
We provide 2 mailing addresses. Both are directly linked to us. Both are safe.
If you desire to send your mail via USPS, UPS, FEDEX, or CERTIFIED MAIL (signature required), then the best option for you is the following:
NOTE: OUR SAN BERNARDINO OFFICE DOES NOT RECEIVE MAIL. PLEASE SEND YOUR MAIL SECURILY TO ANY OF THE FOLLOWING ADDRESSES:
DNEXPRESS
1105 Broadway #205,
Chula Vista, CA 91911, USA
(If signature required: Availability Monday through Friday 10 a.m. to 5 p.m.)
If mailing from inside Mexico, no matter the carrier, you can mail it directly to our main Tijuana Office, which is open Monday to Saturday. Any delivery method is accepted here.
DNEXPRESS
Blvd Gustavo Salinas #10650 int 29
Colonia Aviacion
Tijuana, Baja California, Mexico
6643994463 / 6646819241
(referencia: Plaza Salinas, hay un Burger King)
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MAILING US FROM EUROPE / REST OF WORLD
IF you are mailing us from Europe or the rest of the world, we have noticed that the US address is the safest and easiest for you, us and mail company. Please mail to:
DNEXPRESS
1105 Broadway #205,
Chula Vista, CA 91911, USA
(If signature required: Availability Monday through Friday 10 a.m. to 5 p.m.)
Incoming Mail
Incoming mail is picked up at 1 pm each day at our 2 mailing addresses. Monday to Saturday.
FedEx, UPS, and USPS also deliver packages to our addresses on a daily basis.
Incoming mail is then taken to our main office where it is processed. We receive heavy mail intakes every day.
Please take this in mind, even if we receive your package, it might take us 1-2 business days to process and formally notify you.
You can always call for individual mail receipt notification.
Outgoing Mail
We take our correspondence to the mail every other day, including Saturday.
We mail through USPS.
We offer free shipping in all of our services through USPS regular mail. Please note this method does not provide a tracking number NOR it insures the documents.
We also offer our TRACKING AND INSURED method which is sent through UPS PRIORITY mail service.
We take pride in supporting USPS in our business.
If you desire to receive your mail via UPS / FEDEX / or any other special carrier, you are always welcome on purchasing and sending us the prepaid label.
If your order need special mailing instructions / attention, please contact us for help.
If you live OUTSIDE United States/Canada/Mexico, please help us by purchasing your own international label and sending it to us by email or WhatsApp. This will make things easier for you and us, and also be a transparent shipping pricing decision for yourself. Shipping internationally can escape our shipping budget.
Lost Mail
Sometimes, incoming clients have had the bad experience of having their documents being lost in the mail before they arrive to us. It could also happen when we mail them to you.
In DNEXPRESS we offer our SAFE MAIL WARRANTY, please visit our warranty section for more information.
If this happened to you, contact us so we can help you.
Hundreds of Happy clients now have Mexican citizenship
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WHATSAPP CALLS AND CHAT
Hi there.
How can we help you?
Opens a WhatsApp conversation with MX (664) 399 44 63.
