Real addresses in the U.S. and Mexico, how incoming and outgoing mail moves, and what happens if something goes missing — everything you need before your documents leave your hands.
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Send Your Documents With A Cover Letter
Please feel comfortable mailing us your confidential documents. Remember to download, print and send our cover letter together with your paperwork — it is how we identify your case the moment it arrives.
Picked up daily (Monday–Saturday) at 1pm from both addresses. FedEx, UPS and USPS also deliver directly. Even after we receive a package, processing and confirming it can take 1–2 business days — call any time for a status check.
02 — Outgoing Mail
We go to the post office every other day, including Saturdays. Standard USPS mail ships free with every service, though it carries no tracking or insurance — ask for our tracked & insured option, sent UPS Priority, if you’d rather have both.
03 — Lost Mail
It happens rarely, but documents can go missing in transit — before they reach us, or after we mail them back to you. Every case is covered by our Safe Mail Warranty; contact us right away and we will help make it right.
Still Have A Mailing Question?
Reach us directly — by phone, WhatsApp, or the contact form — and we’ll help you sort it out.